United States Postal Service at 14039 Puritas Avenue, Cleveland, Ohio.

I rarely leave bad reviews but this needs to be addressed and customers warned.

This does not reflect experiences with cashiers at this office, which seems a bit slow but courteous. Seems they could use more personnel.
This review highlights the neighborhood delivery service and USPS general customer service.

Disgusted with the neighborhood mail delivery service has been awful.. especially since September 2016.
I call it the new USPS Meet and greet service. God help us since our usual mailman of many years left us some time ago..He was great.

Despite many complaints from residents..
I have had some honest neighbors delivering packages and mail to me that were mistakenly delivered to them..while I have done the same.
There are obviously some lesser neighbors, scum that are keeping mail and packages..unless it is in fact a disgruntled worker...or both ( just speculation)....If so, may Karma hit them tenfold..it will always find the guilty ones.

The past few months have been ridiculous. I can understand an error here and there.. but it's as if the postperson is not even looking at the addresses. We have had to travel blocks, to deliver mismailings. We should get a commission. We hardly trust it back in the hands of the USPS.
If you live in this neighborhood, opt for Fed Ex or UPS.

I am missing several packages, gifts and things in sizes that are no longer available, irreplaceable.
I am seriously considering starting a law suit against this facility, will be consulting, for time, aggravation and losses... I am also missing checks!

Try to complain and the USPS has only a disfunctional automated phone number for contact, and no live person!
The office itself closes too early for most people's schedules. There is no local phone number for this office (that I can find).
Customer service by the USPS as a whole is pathetic. When I have an hour or two, I will try the lousy 1800 #..again.
Will update my experience.