Cleveland Public Library (CLEVNET) at 325 Superior Avenue, Cleveland, Ohio.

The makerspace at CPL is a great resource, but the staff and management operate like a bunch of johnny come latelies. Poorly trained and managed, they seem to have at the most only a cursory knowledge of the software, equipment and applications, and have a laissez-faire attitude towards technology in general. As a result, I've had to personally help, train and share insights with other patrons. Decision making and critical thinking skills also leave a lot to be desired. The staff's wheelhouse excludes the idiosyncrasies, skill sets and prerequisites necessary for an engaging makerspace experience. Ultimately, better training and/or reassignment should be considered by CPL leadership.