Creation Nails at 1838 Snow Road, Cleveland, Ohio.

I have to say that i went here before and didn't have as much of a problem as i did yesterday. I told the nail tech to please take it easy with my nail bed and she didn't listen and made two fingers bleed. she said is due to the shape of my nail bed and not her fault. (never heard of that before from anyone doing my nails) I was told to wash my hands without soap twice. Didn't understand why. The Gel has allot of grains from not buffing correctly and the acrylic was very thick and misshapen. When I get my nails filled I expect good service and professionalism, if i request to be gentle with my nails I expect for my wishes to be granted.