Preterm at 12000 Shaker Boulevard, Cleveland, Ohio.

I have an 9 am appointment and it is 10:49am and I am still sitting in the waiting room. I complained to the receptionist and she told me people are here for different things because I saw people being called before me and got here after me but yet they are filling out paperwork for someone to be responsible to pick them up. So I called the clinic let them know I’m upstairs and my surgery w/anesthesia was scheduled at 9am they told me they let you know there’s a 4 hour wait so your telling me I’m 2 months couldn’t eat since 12 am and have been throwing up my insides all morning may have to just sit here for three hours.... for nothing!!!??? These people are overbooking and money hungry and being careless to our time. I’m already dealing with bad nerves and heartache from the decision I’m mAking today they act like they care but they don’t!!!!! I can see a long wait your first appointment but you all need to be more considerate to our TIME especially on the real day with the real thing. Today this clinic will be getting $515 for my surgery and I feel like getting my money back and going else where. I regret choosing this clinic. Then they tried to get more money out of me by having me take some nausea medicine to keep me waiting longer. Then they let me know that anesthesia procedures are later in the day.....then why was I scheduled for 9am I honestly feel this clinic is doing people wrong. NEVER WOULD RECOMMEND TO ANYBODY EVEN IF ITS CHEAPER PAY MORE AND GO ELSEWHERE!!!!