Quaker Steak & Lube at 5300 Riverside Drive, Cleveland, Ohio.

I would have rated this place a zero if the app would let you. I ordered a beer and pretzels. 10 minutes later the guy that took my order says to me , ‘have you ordered?’ I said ‘yep, I ordered a Stella and pretzels from you.’ He says ‘yep, I remember that, I don’t know what’s taking so long.’
At 20 minutes I left. I don’t understand how you screw up beer and pretzels.
The place had been busy earlier when I went by, but was over half empty when I sat down and even emptier when I left. I just don’t get it!