Service King Collision Repair of Puritas at 15703 Puritas Avenue, Cleveland, Ohio.

Very Disappointed. Once Excellent Service has decline to lip service only. Chris at Service King did not follow up on the basics. Side door molding has glue visibly squeezed in it too hold molding after not being fixed properly the first time by Service King. I voiced my concerns and he wrote nothing, then I had to remind him of what I said. (Be professional and write it down) Then Laughably he stated to me, that my Rear suspension light coincidentally happen after I was hit in the rear at a light BUT it's not related to the accident. Finally before pulling out of the parking lot, I had to go back in because he failed to give me a diagnostic of my car, when I hear him talking about the car and me behind the desk with a peer. I drive an Audi A8, if you have a premium vehicle or even a decent one, find you a better repair shop than this ...Save yourself from "I wish I know beforehand" THIS IS YOUR WARNING! Go somewhere else! All these Rave reviews are most likely family and friends. Even the Review before mines show that they didn't get it right the first time. Your gamble...